Each real estate transaction is so complex and the market is so dynamic that in order to get the best representation, you need personal representation not just someone to show you a house.
“In a blog post this morning, Redfin CEO Glenn Kelman announced what he’s calling Redfin 3.0. As he puts it, it’s “a massive upgrade to its service, designed to ensure that each Redfin customer has a one-on-one relationship with his agent.”
The bottom line: they are scaling back buyer rebates – the “discount” that got them so much attention early on – to fund a more personal, “traditional” customer experience.
To make that happen the company is hiring 50 additional agents and outfitting them all with iPads and mobile devices.
Kelman explains how the new model will work:”……..Read more